NAB+Virgin Money Remediation Support Group is set up to assist Members in obtaining recompense for damage to their businesses as a result of Clydesdale and Yorkshire Banks mis-selling business loans from 2000.

23.06.2022 – BBRS Update

12.2021 – 01.2022 –  – Emanuel, Samra & Simpson submit applications for permission to appeal to the Supreme Court.

19.11.2021 – Emanuel, Samra & Simpson lose their appeal. against Clydesdales/ Virgin Money/ Nab’s enforcers, Cerberus.

5.10.2021. JOHN GUIDI UPDATE – John gets a positive court decision against Cerberus.

Business Banking Resolution Service - UPDATE 23rd June 2022 - The BBRS is the most deceitful and corrupt mediation scheme ever devised in the UK, and is FINISHED, according to William May.

The Business Banking Resolution Service (BBRS), which was set up ostensibly to resolve historic banking disputes, has done no such thing. It cost more than £33mn to the end of last year and its chief adjudicator had earned £976,000, substantially more than the Prime Minister and yet, it had made only five financial awards. The BBRS has failed comprehensively and...[READ MORE]
Business Banking Resolution Service - UPDATE 12th January 2021 - Letter to Kevin Hollinkrake APPG FBB from Chris Parry

There is considerable concern across the spectrum of victims of all the various business banking abuses, various victim and SME representative bodies and SME businesses generally at the BBRS going live as presently constituted.  This includes that the BBRS as it stands is not a ‘step in the right direction’ in the sense of either being fit for purpose or as the herald or start of something which can/will then progress further. [READ MORE]


Virgin Money PLC (VMUK) Share Price as at dates below.

Virgin Money/CYBG Director share deals here.

Friday             10 August 2018    – 353 p per share
Wednesday   30 January 2019  – 184 p per share  (2019 AGM) 
Monday         12 August 2019    – 146 p per share     (-60%)
Thursday       30 January 2020  – 176 p per share  (2020 AGM)

Check the current share price here: (opens in a new window).

On the SAME day CYBG CEO David Duffy sold circa £272K in shares AND received circa £564K in gifted (cost to him £0) shares (this after selling c £345K in shares on 18 February 2019 and received circa £725K in gifted shares (cost to him £0).

David Duffy CYBG CFO colleague Ian Smith sold circa £84K in shares AND received almost circa £169K in gifted (cost to him £0) shares (this after selling circa £106K in shares on 18 February 2019 and received circa £218k in gifted shares (cost to him £0).

This is after the Melbourne AGM on 30 January 2019 had 34.2% vote against the remuneration.

CYBG Virgin Money Anne Peters Hunger Striker Banner

@VirginMoneyHelp @CYBGHungrStrike @CYBG_RemSupGrp @SMEAllianceLtd @AndyKeats @RNW_MITCHELL @APPGbanking @CarshaltonArt @stevemiddi1 @shandsmith What a load of CRAP the BBRS has been as chaired by Lewis Shand-Smith. All its done is cover-up CRIMINAL banking
@kevinhollinrake @shandsmith @Ian_Fraser @pritipatel @DominicRaab @michaelgove @jameshurley @southwestbrodie @CommonsSpeaker @EthicalDavid @janea216 @johnmcdonnellMP

@CEOVirginMoney I can't see what you're referring to because Virgin Money blocked me.
Truth hurts. You obviously feel you need to hide things from your customers, nothing new there.....
Virgin Money failed to make profits even while stealing from SME's and families, how pathetic is that?

John Guidi @CYBGHungrStrike Vs Promontoria Chestnut @CerberusCapital the full published decision.

A major win.

Load More

In Parliament / Regulator

17 June 2014 David Thorburn (CEO Clydesdale) and Debbie Crosbie (Executive Director of Customer Trust and Confidence, NAGE) gave evidence to the TSC enquiry at Portcullis House, Westminster at 10.00am.

Transcript :-

TSC meeting 17 June 14 – Oral evidence David Thorburn & Debbie Crosbie

10 March 2015 Treasury Select Committee – Conduct and Competition in SME lending.

24 October 2018 TSC report – SME Finance, (refer to page 37 paragraph 109 – 110)

2 August 2019 TSC report The FCA – the perimeter of regulation 

The Treasury Committee and the perimeter

13. Concerns about the perimeter and its complexity have featured in the work of previous Treasury Committees. The Treasury Committee in the 2010–15 Parliament concluded in its Report Conduct and competition in SME lending that so-called Tailored Business Loans (TBL) sold by Clydesdale bank had specifically been designed with the perimeter in mind:

From the point of view of the customer, the services provided by the hedging element of a loan with an embedded interest rate hedging facility—such as a Tailored Business Loan—and a stand-alone IRHP [Interest rate hedging product] are extremely similar, if not identical. But stand-alone IRHPs are regulated, while loans with embedded interest rate hedging facilities are not. It is a logically inconsistent result of the perimeter of regulation that products whose effects may be identical fall on both sides of the perimeter.

Clydesdale understood that TBLs were unregulated. It created TBLs to avoid requirements imposed by the regulator on the sale of a regulated product, IRHPs. It claims that this was to simplify the associated documentation and to make the product easier for customers to understand. The use of TBLs has left regulators powerless to enforce compensation for customers to whom products were mis-sold, as they have done with IRHPs. Clydesdale created a product that retained the risks and complexities of the regulated product but had none of the safeguards. 11

14. Issues around the perimeter have also been present in the work of the current Treasury Committee. The following list provides examples of topics the Committee has considered or queried that have elements of perimeter complexity to them:

  • RBS’ Global Restructuring Group (GRG), and the wider issue of SME lending.
  • ‘Mortgage prisoners’ (those who face barriers to switching their mortgage).
  • The failure of London Capital and Finance, and wider questions around the regulation of so-called ‘mini-bonds’.
  • The regulation of Cryptoassets.
  • The regulation of Funeral plans.

15. Many of these issues have seen significant harm done to consumers and small businesses. For example, in the course of its work, this Committee has heard first hand the considerable distress to SME owners brought about by RBS GRG. In part, it led this Committee to initiate its wider inquiry and Report into SME Finance. Subsequently, there has been widespread disappointment at the FCA’s inability to take action following its publication of its Report on the Financial Conduct Authority’s further investigative steps in relation to RBS GRG, due to the constraints of the Perimeter.12 Mr Bailey, when asked whether he would recognise that “there will be individuals out there who feel they have not had justice?”, replied “Yes, but I cannot operate outside the law. I am sorry”.13

16. The perimeter of regulation, as has been seen in the Committee’s work, appears to be confusing for consumers of financial services, whether they be individuals or small businesses. In fact, that lack of understanding may well be preyed upon. Some firms may also deliberately game the perimeter to undertake regulatory arbitrage.

17. Care needs to especially be taken where regulated financial institutions are undertaking an activity that is itself unregulated. Often the realisation that an activity is unregulated comes only after problems emerge, and the regulator’s lack of power becomes apparent to those affected.

18. The Committee recommends that where regulated financial institutions undertake unregulated activity, the regulatory system should ensure that clear and explicit warnings are provided at that point, with the potential consequences of the lack of regulatory cover clearly explained, with sanctions for firms that fail to do so. HMG / HMT response to the report is outstanding.

HMT response to Regulatory Perimeter report on 10 October 2019  Interim Chair  Catherine McKinnell said “It was disappointing <..> that the Government does not see the case for providing a formal power for the FCA to request changes to the perimeter.”

In the FCA’s response, which the Committee received on the 14 October and has published today, Andrew Bailey, Chief Executive of the FCA, said:  “We share the Committee’s view that there could be a more structured and transparent approach for identifying and engaging with HMT on perimeter changes.  This could allow for a regular opportunity to consider what activities are covered by regulation, and hence transparency surrounding changes to the FCA regulatory perimeter.”

Commenting on the FCA’s correspondence, Ms McKinnell said:

The Treasury Committee has recommended that the FCA is given the formal power to suggest changes to the Government over what it regulates, which could help the FCA to protect consumers.”

“Disappointedly, yet perhaps unsurprisingly, the Government rejected our recommendation, opting instead to keep the opaque system as it is.”

“The independent FCA, on the other hand, shares our view, rather than the Government’s that a more formal or structured approach would provide greater transparency to the process”

“The Committee awaits the work promised by both the FCA and the Government, and we will continue to raise these issues in our evidence sessions.”

18 October 2019 – Reuters – MPs publish correspondence showing FCA supportive of formal power to redraw perimeter

Some background

31 October 2017     Brian Little email exchanges with SS – then Parliamentary aide to John Mann MP

SS  – Great re John’s Perimeter Question / comment at TSC this morning, following our discussion and sight of the attached letter from my MP Jim Shannon

Hi Brian, “Yes—the main committee sent it to us as part of their briefing back on Friday. Hope that you felt the questioning covered good ground.”

Q50            John Mann: ……………….  One final question/request is that you referred earlier to things being outside the regulatory perimeter.  I have heard that before from you and your predecessors, and indeed on a totally separate issue with the Advertising Standards Authority, which is in similar dialogue over your powers in terms of currency exchange.

Andrew Bailey: That is not a perimeter issue.

Q51            John Mann: It is indeed.  It is an entirely different aspect.  In terms of my question, would you be prepared to provide to this Committee—and it might take some time, but we are not in a rush—the precise areas of powers that you do not have that it would be useful for this Committee to consider whether you should have, both in relation to the GRG issue and what you describe as being outside the regulatory perimeter, but perhaps for other issues as well?  That is something that we have never had.  It is a big piece of work but, for a new Committee coming into a five year Parliament — possibly, legally, that is our presumption and our mandate is for five years—it would be significantly useful to the work of this Committee.  I am not asking you which ones you desperately think you should have, and we might come back to you on that of course, but which ones you do not have so that, when you are saying, “We cannot do it,” be it in correspondence or be it in exchange, we are clear, so we can think through what our responsibilities and powers are to change that.

Andrew Bailey: The answer to that is yes.  I agree with you it is a good idea.  It is a good idea also because, as I said earlier, it has changed in interpretation as a result of the senior managers regime, which we are still introducing by the way, because we have a very big roll-out of that to the non-bank world next year, so I agree with you.  We know the case we are talking about.  The issue with the Advertising Standards Authority is we do not think we have the power to enforce their decision.  It is not really a perimeter issue.

John Mann: I am sure in a future meeting we will come to that.  The Chair would rule me out if I went on to that now, although it is a very important issue.  I would need several questions, so I will defer that.

Founding Principle

… ‘Australia needs stability in its banking sector. So does Britain. To bring it about, banks everywhere need to do far more to truly act in their customers’ interests, as opposed to being as aggressive as possible over issues such as remediation for past wrongs… Will it happen? Sadly, I doubt it.’…

Katherine Griffiths is Banking Editor of The Times UK – 23 Jan. 2019

As a strategic business opportunity, indeed necessity, we challenged the CYBG PLC Chairman, CEO and Board directly at their recent AGM to prove Katherine’s well-founded scepticism wrong and truly set CYBG out as a different UK Bank now!

CYBG Remediation Support Group presents our latest video clip which includes extracts from the Clydesdale Bank (CYBGPLC) 2019 shareholders AGM in Melbourne, Australia on 30 January 2019, including a significant and important business strategy presentation by the Chair Jim Pettigrew and CEO David Duffy.

Also included is some media coverage in the few days before and after the AGM. Mr Ian Lightbody from NABCSG makes some comments and poses three questions during Q&A as well as a number from Australian Bank Warriors.

Towards the end of the video clip (42 mins), you will hear Jim Pettigrew refer to meeting Ian Lightbody after the AGM, which took place with the Australian Bank Warriors, one of whom recorded the discussion which can be heard here and a transcript of the discussion, here.

Underpinning some of those CYBG answers at the AGM are the supplier code of conduct, published on the CYBG website on page 6, (PDF Link here).

‘We value integrity, fairness, honesty, respect, consistency and collaboration as the hallmarks of good relationships’.

The CYBG Remediation Support Group expects Members to reciprocate the conduct and behaviour they encounter at all levels of CYBG PLC.

If you are a victim of Clydesdale Bank or Yorkshire Bank (CYBG PLC) then please contact us via email to [email protected], scanning any of your loan facility letters to verify your identity.

A crucial letter was sent after Mr. Ian Lightbody returned home to Glasgow after the 2019 AGM.  That 4-page letter is in the Members section…  released HERE (CLICK ON THIS LINK) prior to the FCA Public Meeting on Wednesday 17 July 2019 at 9.30 am in London.

1)  Pettigrew Esq. Chairman.   2)  Duffy Esq. CEO.

Floor 15 The Leadenhall Building
122 Leadenhall Street

4 February 2019

Dear Jim / David,


Message from Andrew Bailey  FCA CEO for the CYBG Remediation Support Group inaugural meeting:

“The FCA is firmly in support of satisfactory resolution of past cases involving banks and small firms, including tailored business loans.  We agree that the framework proposed by the Walker Review should be developed to provide effective arbitration and resolution which is independent and fair. It is important that the design and oversight of these arrangements reflect the views of all parties.”

Message from Jim Shannon, MP for Strangford, (DUP), for the inaugural group meeting, can be found in the members’ area.

In the newspapers / Useful Links for CYBG Bank Victims

SME ALLIANCE – Website for victims of Banks generally

Nab Customer Support Group – website for victims of National Australia Bank & Clydesdale Bank



Channel 10 News, calls for proper Banking Royal Commission

Kenneth Hayne QC provided the Royal Commission the banks wanted. He only looked into simple matters that the banks already admitted to. He failed to look into complex misconduct matters that the banks are still not admitting to. The Final Report is littered with errors. The CBA unconscionable foreclosures of Bankwest small business customers needs to be investigated at a proper Banking Royal Commission. Commissioner Kenneth Hayne’s errors will be highlighted at this new Commission, so that no future Royal Commissioner performs as poorly.

23 October 2015 – Irish Times – Cerberus set to buy €6.25bn Nama loan portfolio for €800m  

22 February 2018 – Dr Evan Jones – The parlous history of NAB’s Clydesdale Bank (Part 1): Long under the radar.

24 February 2018 – Dr Evan Jones – The parlous history of NAB’s Clydesdale Bank (Part 2)

14 November 2018 APPG Position Statement Final

19 November 2018 – Times – Fair banking plans ‘will not help firms’

3 December 2018 – Times – Financial Ombudsman Service in eye of a new storm, includes OP-ED by Economic Secretary to the Treasury John Glen MP – Tribunal would not be the best option for companies

11 January 2019 – Times – Small firms lose battle for bank dispute tribunal

16 January 2019 – Herald Scotland – Clydesdale berated for ‘browbeating’ small business client

20 January 2019 – Sunday Times – Regulator Andrew Bailey has been toothless over Clydesdale mis-selling

23 January 2019 – Times – OP-ED – Its time small firms got justice from the banks – Jonathan Reynolds
Jonathan Reynolds is shadow city minister

28 January 2019 – Times – City regulator denies failings after leaking whistleblower’s complaints

31 January 2019 – Times – Shareholders rebel against bank chief’s huge pay rise – Patrick Hosking

18 February 2019 – Times – OP-ED – Wide support for a financial services tribunal, act now – Stewart Hosie MP – Member of the Treasury Select Committee

25 February 2019 – CYBG snubbed for RBS funds

8 March 2019 – Times – Victims ‘won’t trust’ bank redress scheme for small companies

10 March 2019 – Mail on Sunday – Ruined property tycoon, 63, hunger strike for £10million ‘mis-sold’ loan 

11 March 2019 – Times – Bankrupt businessman in CYBG hunger strike

11 March 2019 – Mirror – Ex-property magnate to go on hunger strike and live in tent across from bank HQ

11 March 2019 – Daily Record – Former multi-millionaire to go on hunger strike and live on streets in bid to keep home

11 March 2019  OP-ED Companies should be allowed to choose how best to deliver justice – Ned Beale : litigation partner at City law firm Trowers & Hamlins

12 March 2019 – SME ALLIANCE related documents – Press Release

12/13 March 2019 – Financial Times – Jonathan Ford article re Nicky Turner; DRS and McGrory settlement with CYBG

14 March 2019 – Letter to Heather Buchanan from John Guidi to process through to Stephen Jones of UK Finance.

19 March 2019 – Hansard Link to Urgent Question regarding John Guidi ‘Hunger Strike’, asked by Angela Crawley MP in the Commons.

19 March 2019 – Hansard Link to Urgent Question regarding John Guidi ‘Hunger Strike’ in the Lords.

20 March 2019 – The APPG Accepts its Place on the Implementation Steering Group.

21 March 2019 – John Guidi agrees to suspend hunger strike – Scottish Daily Mail.

21 March 2019 – John Guidi agrees to suspend hunger strike – The Times.

22 March 2019 – Letter to David Duffy, CEO CYBG PLC / Clydesdale Bank from Kevin Hollinrake APPG Fair Business Banking.

22 March 2019 – Transcript of the meeting with the Press Association after CYBG meeting on Friday 22nd March at 7.15pm – photo of the three of us

26 March 2019 – Photo of the Leadenhall CYBG RSG ‘cohorts’ at Leadenhall.

28 March 2019 – Reuters UK Lawmaker asks FCA ahead of historic arbitration scheme – This includes the Armstrong case, dated

28 March 2019 – Reuters UK Lawmaker asks FCA ahead of historic arbitration scheme – This includes the Armstrong case, dated

29 March 2019 – Letter to David Duffy from Kevin Hollinrake.

2 April 2019 – APPG ISG Update in relation to the DRS Scheme.

2 April 2019 – Letter to David Duffy from Kevin Hollinrake.

3 April 2019 – Katherine Griffiths article – ‘Small firms can afford to be optimistic about Banks’ dispute schemes’.

3 April 2019 – Times – James Hurley – Big Banks ready to extend Dispute Scheme.

4 May 2019 – William Turvill – Mail on Sunday – Article on Cerberus – Hounds of Hell.

6 May 2019 – Adele Ferguson – NAB facing fresh UK loan refund threat.

7 May 2019 – PARLIAMENT. Hansard – Banking (Consumer and Small Business Protection).

9 May 2019 – Rachel Wolcott – Thomson Reuters – Senior Managers accountable for SME treatment.

CONDUCT, CAPITAL – Half Year 2019 CYBG PLC Earnings Call

23 May 2019 – Reuters – Banks Gamed FCA & SME’s.

5 June 2019 – Times – Help is long overdue for homeowners trapped in expensive mortgages>

7 June 2019 – Letter to Duff & Phelps from APPG Kevin Hollinrake 07/06/2019 re their vexatious conduct towards the Simpsons

19 June 2019 – Reuters – Rachel Wolcott, Regulatory Intelligence, FCA ignored warnings banks would game interest

21 June 2019 Rachel Wolcott, Regulatory Intelligence, Reuters: FCA’s 15-month interest-rate swap redress review to hinder claims, say industry officials.

1 July 2019  – Daily Telegraph – How CYBG boss David Duffy aims to disrupt British banking with Virgin Money rebrand  

David Duffy: ‘It’s a tough thing to do but you’re building something that could be very disruptive and irritating for the other big banks, which fills me with great pleasure’

25 July 2019  Times  James Hurley :  Walkout threat hits bank compensation scheme for small firms

28 July 2019  Independent  James Moore : Britain’s challenger banks aren’t mounting much of a challenge any more

29 July 2019  Lindsay Rogerson, Regulatory Intelligence, Reuters : UK’s new finance minister told to stick to predecessor’s stance on SME redress

2 August 2019 FT  John McDonnell :  Labour vows to hold public inquiry into UK Financial Sector – as per Australian Royal Commission

2 August  2019 House of Commons Treasury Committee : the work of the FCA : the perimeter of regulation   – Page 6 Paragraph 13  Clydesdale / Yorkshire Tailored Business Loans

4 August 2019 Now I can bale out of RBS, says Kiwi Mr Fixit Ross McEwan

4 August 2019 – Sunday Times – Andrew Bailey warns Boris Johnson

7 August 2019  Lindsay Rogerson, Regulatory Intelligence, Reuters : Historic bank redress scheme in danger of collapse, business leader asks Javid to intervene, Nikki Turner  SME Alliance

18 August 2019 Emma Dunkley : struggling Clydesdale and Yorkshire Banking Group faces fresh hit from PPI   

19 August 2019 Times James Hurley :  Use RBS dividend to compensate small companies mistreated by banks

22 August 2019 Lindsay Rogerson, Regulatory Intelligence, Reuters : Business Banking Resolution Scheme on track for UK Launch at end of year

24 August 2019 – Times – Hunger strike over bank “whitewash”

25 August 2019 – Mail On Sunday – Nationwide Hunger Strikes

25 August 2019 Guardian UK banks face week of hunger strikes and protests

27 August 2019 letter to David Duffy from Stephen Kerr APPG

30 August 2019 MPs back businessman on hunger strike at Clydesdale Bank

31 August 2019 Times MP attacks Clydesdale Bank over hunger striker John Guidi

2 September 2019 – Times – Conflict of interest claim against Financial Conduct Authority in Connaught fund review

2 September 2019 – Times – Alternative lending – “FLOP” – Helps just 800 small companies a year – EST John Glen, MP

2 September 2019 – Times – Clive May; RBS story & EFG 

5 September 2019 – Daily Mail – CYBG shares plunge as it becomes latest bank to be hammered by deadline

6 September 2019 – Times -Sir Richard Branson counts cost as Clydesdale Bank rocked

6 September 2019 – FT -CYBG pays the price for not knowing its share of PPI

6 September 2019 – Irish Times – David Duffy led CYBG’s share plunge

7 September 2019 – Times – Banks accused of forging signatures

7 September 2019 – Daily Mail – Top police chief claims banks are forging signatures on legal documents on an industrial scale as he accuses government agencies of sitting on “overwhelming evidence”.

8 September 2019 – Mail on Sunday – Bank under pressure as granny turns hunger striker

10 September 2019 – Times – Banks’ payouts in PPI scandal will reach £50bn

10 September 2019 – Times – Pressure on National Crime Agency for action over bank forgery claims

10 September 2019 – Times – PPI scandal – The cash cow that turned sour

10 September 2019 – Daily Record – Gran on hunger strike at Clydesdale Bank HQ in Glasgow in loan protest

11 September 2019  – Scottish Daily Mail –  Battling grandmother goes on hunger strike to shame “lying” bank


“Speaking yesterday as she began her second day outside Clydesdale Bank’s headquarters in Glasgow, she said : I’ll continue with the hunger strike as long as it takes”


Then in a Mail on Sunday 22 September 2019 extract “It is understood that Financial Conduct Authority boss Andrew Bailey took a personal interest in the hunger strikes and helped to persuade protestors to stand down.”

16 September 2019 – Reuters – Treatment of vulnerable customers tells FCA much about culture whether firms are meeting its standards

17 September 2019 – Times – Collateral damaging for Bailey

18 September 2019 – Times – It may be too early to draw a line under banks fake signature scandal

22 September 2019 – Mail on Sunday – Alison Rose faces Hunger strike on DAY !, planned for 1 November 2019

1 October 2019 – Thomsons Reuters – Rachel Wolcott – FCA calls vulture fund QC’s use of its legal arguments against vulnerable customer “irresponsible”

2 October 2019 – Australian Finance Review – Billion dollar hit for NAB after ASIC action..the effect on NAB shareholders is a $1,18 billion reduction in full-year profit.

2 October 2019 – Sydney Morning Herald – NAB announces additional costs for customer-related remediation and software capitalisation change.

“NAB now has in place provisions for the estimated costs and customer payments relating to all known customer-related remediation matters based on information currently available. However, until all customer payments have been completed , the final cost of such remediation matters remain uncertain.”

4 October 2019 – letter to Lewis Shand-Smith from Kevin Hollinrake regarding BBRS

5 October 2019 – Mail on Sunday – JEFF PRESTRIDGE – Wake up… and do your job Financial Conduct Authority

8 October 2019 – Reuters – BBRS scheme update

10 October 2019 – CITY AM – HMT – TSC – Regulatory perimeter

10 October 2019 – FT Advisor – Government denies new powers to FCA

11 October 2019 – Reuters – HMT – TSC – Regulatory perimeter

11 October 2019 – Times – Financial Conduct Authority to be denied extra powers

12 October 2019 – Times – Business commissioner Paul Uppal leaves over conflict of interest

14 October 2019 – Times – storm clouds gather over banks bid to make peace

14 October 2019 – FT – Opinion Inside Business – Accounting – prudence

15 October 2019 – Salisbury Journal – John Glen constituency office

15 October 2019 – Mortgage Solutions – Mortgage prisoners talking directly with lenders to find solutions

16 October 2019 – Reuters – Australia’s NAB doubles compensation pot,dividend cut, capital raising possible

17 October 2019 – FCA response – TSC regulatory perimeter

17 October 2019 – Times – Watchdog frustrated by inaction on new powers

18 October 2019 – Reuters – TSC on FCA perimeter

28 October 2019 – Times – Andrew Bailey interview – SMEs

31 October 2019 – Reuters – UK TSC chair’s company counts big banks as customers

1 November 2019 – Reuters – BBRS will shape small business customers treatment, bank culture, says scheme chief

1 November 2019 – SME Alliance Press Release

4 November 2019 – APPG FAIR BUSINESS BANKING – PRESS RELEASE – Chancellor agrees to take up APPG concerns over BBRS eligibility

25 November 2019 – Reuters – BBRS update

27 November 2019 – Times – HBOS compensation report delayed for a second time

28 November 2019 – Times – Former financial regulator to mediate in bank clashes

7 December 2019 – Businessmen travel to Sydney to confront ex-RBS boss over alleged mis-selling by his new employer NAB

11 December 2019 – Times – Lloyds forced to reopen HBOS Reading fraud compensation scheme

11 December 2019 – Reuters – FCA to hold Lloyds’ senior managers to account over unfair HBOS Reading redress scheme

14 December 2019 – Bank protester takes his fight down under


22 December 2019 – Times – BoE Governor Andrew Bailey

22 December 2019 – MoS – Hunt is on for new City watchdog boss as Andrew Bailey is announced as next governor of the Bank of England

26 December 2019 – Mail – time to reshape the FCA that was too slow to see investing crises coming and imposed weak penalties

28 December 2019 – Times – Honour for former RBS chief Ross McEwan leaves a bitter taste for small business

8 January 2020 – Times – Ministers need to put some pride back into the City watchdog

11 January 2020 – Times – Banks forging signatures on industrial scale

20 January 2020 – Sunday Times – 5m deal for Virgin Money boss David Duffy tees up investor revolt

21 January 2020 – Times – Johnson set to clash with banks over lending gap

21 January 2020 – Times – Lloyds Bank halts small business lawsuit after Andrew Bailey steps in

24 January 2020 – Reuters – Outgoing FCA chief advocates for bank victims inclusion in new resolution scheme

24 January 2020 – Times – Britain badly prepared for market crash says Andrew Bailey

24 January 2020 – Financial Times – Virgin Money UK Bank – Pettigrew retirement

25 January 2020 – Times – Police can’t cope with avalanche of fraud cases

26 January 2020 – Mail on Sunday – Lloyds bill over HBOS fraud debacle could climb to £500m

29 January 2020 – Reuters – bank conduct crossroads

29 January 2020 – SOFT LAUNCH; Banking Victims For A Future 2020 + – Open Letter to PM

29 January 2020 – Times – Virgin Money boss may deserve his multimillion pay one day – but not yet

30 January 2020 – Times – Sack John Glen now

30 January 2020 – FT – Virgin Money PLC Virgin Money suffers shareholder revolt over pay

31 January 2020 – Virgin Money UK CFO to step down

31 January 2020 – BBC – Troubles victims pensions BBC

4 February 2020 – Hansard – Lloyds, HBOS and the Cranston report

4 February 2020 – Yorkshire Business – Directors to step down from Virgin Money UK board

5 February 2020 – Times – Life in the hot seat will be no bed of roses for the new boss of RBS

9 February 2020 – Mail on Sunday – Virgin Money joining race for hard-pressed customers

9 February 2020 – Sunday Times – Beware of the watchdog

10 February 2020 – Times – Top bankers risk shareholder revolt over £10m pay awards

11 February 2020 – Reuters – Mortgage Prisoners FCA see case for law change

16 February 2020 – Times – New chancellor Rishi Sunak cashed in on fund that helped break banks

20 February 2020 – Times – History proves a guide to solving disputes

29 February 2020 – FT – Criticism mounts for Farcical RBS-funded scheme

2 March 2020 – FT – RBS scheme to help businesses – Bosses and rivals veers off track BCR lost credibility

2 March 2020 – Times – Treasury to pocket £5bn from Northern Rock

4 March 2020 – Times – RBS switch scheme to be reformed

6 March 2020 – Reuters – BBRS Cranston

6 March 2020 – FT Advisor – TSC – FCA

8 March 2020 – Sunday Times – New Bank boss must act to put out a fire that nobody foresaw

8 March 2020 – Sunday Times – How to handle challenger banks

8 March 2020 – Sunday Times – Virgin Money ditches foreign currency fees for debit cards

10 March 2020 – APPG Mortgage Prisoners & APPG Fair Business Banking, MPs Letter to Chancellor ref £5 Billion HMT story in The Times, (from sale to the Vulture Funds).

11 March 2020 – BOE interest-rate-cut- transcript Press Conference Highlights

12 March 2020 – Reuters – FCA’s Bailey says mortgage prisoners face “real harm”, calls on all lenders to treat
customers fairly

12 March 2020 – Reuters -COVID-19 bank support package

18 March 2020 – Times – Banks have a chance to right the wrongs of the last financial crisis

18 March 2020 – Times- Cash lifeline is promised for homeowners and businesses

19 March 2020 – Times – Andrew Bailey pledges unlimited loans to stop companies going under

19 March 2020 – FT – MPs urge govt to extend FCA powers

20 March 2020 – Times – Coronavirus loan scheme will fail small businesses

20 March 2020 – Times – CORONAVIRUS Scrap Bonuses Buybacks etc

20 March 2020 – COVID.19 – Reuters – Bank of England Governor, UK lawmakers warn industry against

21 & 22 March 2020 – UK Finance advertising PR – Working together to support the Nation

22 March 2020 – Sunday Times – Coronavirus the dash for the door

22 March. 020 – Sunday Times – Rishi Sunak’s pledges sow hope – and confusion

22.March 2020 – Times – We can’t let bosses hold us to ransom again

22 March 2020 – Mail On Sunday – We’ll lend firms £250k in 48 hours to survive the economic crisis, say banks, with emergency loans dished out quickly as overdrafts

23 March 2020 – Times – Insurers fear they will join bankers as hate figures after the coronavirus pandemic

24 March 2020 – Times – Conronavirus Business customers struggle to contact banks for crisis loans

24 March 2020 – Times – CORONAVIRUS Lenders take hit on fees to support new loan scheme

24 March 2020 – Times – Conronavirus Business customers struggle to contact banks for crisis loans.

24 March 2020 – Mortgage Prisoners – Payment holiday letter

25 March 2020 – Times – Companies could wait weeks for rescue loans

25 March 2020 – Times – Bank activates liquidity plan to ensure lenders have funds

25 March 2020 – Times – Cash may no longer be king, but it’s vital that we have access to it

26 March 2020 – Times – Emergency loans prompt fury among directors

26 March 2020 – Times – Remember the heroes and villains of this crisis

26 March 2020 – Times – Banks urged to scrap billion pound payout

27 March 2020 – Times – CORONAVIRUS – Banks give way on rescue loans after outcry over terms.

27 March 2020 – Times – CORONAVIRUS – We’ll do whatever it takes, central banks vow

27 March 2020 – Times – Bank urged to put block on £7.5bn dividends

27 March 2020 – Times – CORONAVIRUS – Small firms most fearful as economic confidence sinks

27 March 2020 – Times – Coronavirus prompts No 10 to suspend housing market

27 March 2020 – Times – Trail of destruction left by virus is worse than 2008

27 March 2020 – Times – Hi ho silver lining. Every crisis has its heroes and its villain.

27 March 2020 – Reuters – UK financial services sludge habit produces poor outcomes for all kinds of customers, even in crisis

29 March 2020 – Sunday Times – We saved the banks in 2008 – now they are failing us

29 March 2020 – Times – Coronavirus – FCA summons council of war

29 March 2020 – Sunday Times – The good, the bad and the outright rude how bosses behave when the chips are down

29 March 2020 – Daily Mail – Picking up the virus bill Sunak and Bailey have come up with the right policies for our times

29 March 2020 – Sunday Times – Capitalism won’t be killed by the coronavirus

30 March 2020 – Times – Stop bank dividend payouts, Andrew Bailey told

30 March 2020 – Times – Business must agree a new social contract with voters to restore trust

30 March 2020 – Times -Tough economic decisions will litter the road ahead once Covid over

30 March 2020 – Times – Britain faces 6 months of coronavirus curbs

31 March 2020 – Times – Sting will be in the tail of remarkable but vital action to rally economy

31 March 2020 – Times – Banks face losses in the billions as loans go bad

31 March 2020 – Times – One in five small firms may be forced to shut for good

31 March 2020 – Times – Confidence swings into a downward spiral

31 March 2020 – Times – ANALYSIS – Dividend payouts leave banks with painful dilemma

31 March 2020 – Times – BUSINESS COMMENTARY – Barclays Blunder

31 March 2020 – Times – Concessions on ‘wrongful trading’ risk causing serious consequences

1 April 2020 – Times – Dividends are thorny issue for banks

1 April 2020 – Times – Confidence slumps to lowest level on record

1 April 2020 – Times – MORNING BRIEFING

1 April 2020 – Times – Banks must resist urge to swill champagne when the crisis is over

1 April 2020 – Times – Banks scrap dividends and bonuses under pressure from regulator

2 April 2020 – Times – Bankers show we’re not in it together

2 April 2020 – Times – Companies expect to run out of cash within weeks

2 April 2020 – Times – Prolonged lockdown will ‘trigger a rebellion’

2 April 2020 – Times – Confidence among manufacturers slumps to lowest level on record

2 April 2020 – Times – Why Bank had to crack whip to get dividend ban

2 April 2020 – Times – Banks are in an invidious position but have vital role in any recovery

2 April 2020 – Times – Bailout scheme to be overhauled for small businesses

2 April 2020 – Yorkshire Post – Unregulated funds are threatening to repossess homes of mortgage prisoners

2 April 2020 – Daily Mail – Now give up your bonuses, bankers told.Industry under fire over pay after axing £8bn of dividends

3 April 2020 – Times – We’ve been betrayed, say the small firms fighting for survival

3 April 2020 – UK HMT – Press release – Business Interruption Loan scheme

3 April 2020 – SME.Alliance – Press Release

3 April 2020 – BBC – Small business worry coronavirus loans

4 April 2020 – Times – Virus brings UK economy to its knees

4 April 2020 – Times – Companies close doors to investors at annual meetings

4 April 2020 – Times – Business lending U turn at Nationwide

5 April 2020 – MoS – Cash crisis at half of small firms: Devastating bank memo lays bare how millions will run out of money in just eight weeks!

5 April 2020 – MoS – Jacob Rees-Mogg’s firm is accused of profiteering from coronavirus

5 April 2020 – Sunday Times – We cannot stay in this coronavirus lockdown limbo until a vaccine is found

5 April 2020 – Sunday Times – The Treasury must mend its flawed

5 April 2020 – MoS – Economists warn the UK economy could shrink by an eye

5 April 2020 – Sunday Times – We’re staring at a Great Depression

5 April 2020 Mail on Sunday – JEFF PRESTRIDGE Banks are hardly covering themselves in glory

5 April 2020 – Sunday Times – How do you model a crisis like the coronavirus

5 April 2020 – Sunday Times – Start-ups going to the wall as Rishi Sunak stumbles over coronavirus rescue

6 April 2020 – Times – Small companies are riding to the rescue of country in crisis

6 April 2020 – Times – If we’re truly all in this together, executives need to feel the pinch on pay

6 April 2020 – Times – Lockdown to cost £2.4bn a day as economy crashes

7 April 2020 – Times – Lenders blame British Business Bank officials for delays to small business loans

7th April 2020 – slow burn LAUNCH – Banking Victims For A Future 2020 + (BVF2020+)From today we will only publish occasional relevant articles as this website is now in maintenance mode.

11 April 2020 – Times – No way out for the prisoners of the last financial crisis

12 April 2020 – Sunday Times – Bungled bank coronavirus loans leave small firms on the brink

12 April 2020 – Sunday Times – Coronavirus brings the corporate pay party to an end

13 April 2020 – Times – Crunch week looms for small companies’ emergency grants scheme

13 April 2020 – FT – Auditors clash with directors over the question of ‘going concern’

15 April 2020 – Times – Support schemes are failing to help vast majority of small businesses

15 April 2020 – Times – Worst slump since the 1930s

15 April 2020 – Times – Emergency cash is not reaching small businesses

15 April 2020 – Times – Two million could lose jobs in the coronavirus lockdown

16 April 2020 – Times – Lenders can withstand coronavirus recession, says Bank of England’s Sam Woods

16 April 2020 – Times – Companies demand clarity on business interruption loan figures

17 April 2020 – Times – Banks are blaming EU for their loan failures

17 April 2020 – Times – Banks lining up to claim their dues

17 April 2020 – Times – Treasury’s Covid-19 dilemma as it counts cost of tearing up loans rulebook

18 April 2020 – Times – Bailey leans toward 100% guarantee for state credit

18 April 2020 – Times – Chancellor Rishi Sunak turns to hedge fund colleague John Sheridan to help on loans scheme

19 April 2020 – Times – Sam Woods interview. I had to threaten the banks over dividends

19 April 2020 – Times – Crunch time for companies as Rishi Sunak is pushed for 100% loans

21 April 2020 – Times – Rishi Sunak rejects calls for state guarantee of coronavirus small business loans

23 April 2020 – Times – Lockdown risks ruining economy

24 April 2020 – Times – Emergency loans are doubled in ‘crunch week’ for small firms

24 April 2020 – Times – Treasury’s dash for cash to fund rescue

24 April 2020 – Reuters – BBRS update

28 April 2020 – Times – Coronavirus.Small businesses invited to take loans of up to £50,000

29 April 2020 – Times – Fear of fraud in state-backed loans for smaller companies

29 April 2020 – Times – Profitability is going to be a bigger issue than ever for banks

29 April 2020 – Times – Bank bosses are investigated over ‘abuse’ during equity-raisings

30 April 2020 – Times – Bank of England rode to government’s rescue as gilt markets froze

1 May 2020 – Times – Emergency coronavirus loans pass £4bn but approval rate is slowing

2 May 2020 – Times – Emergency company loans to be pitched with 2.5 interest rate

3 May 2020 – Sunday Times – Coronavirus bounce back loan scheme. Treasury stumbles into repeat of CBILS chaos

4 May 2020 – Times – Banks chiefs to explain why emergency business loans not being issued fast enough

5 May 2020 – Times – Banks have got ahead of the curve when it comes to cheap money

5 May 2020 – Times – Small firms have big problems, CBI survey reveals

5 May 2020 – Times – Flood of virus loan requests

6 May 2020 – Times – Virgin Money stumbles as 100, 000 seek loan holidays

7 May 2020 – Times – Sharp slowdown could leave lenders with losses of £80bn, says Bank of England

7 May 2020 – Times – Coronavirus pandemic could cause deepest recession on record

7 May 2020 – Times – Banks face £25bn loan default bill

8 May 2020 – Times – Delays to bank loans ‘put small businesses at risk

12 May 2020 – Times – Small firms risk being buried under £105bn debts

13 May 2020 – Times – 1 in 3 small firms may shut for ever, warns FSB

13 May 2020 – Times – Small firms snap up £8bn emergency loans in a week

21 May 2020 – Times – Bank governor Andrew Bailey warns companies to raise equity

22 May 2020 – Reuters – FOS & BBRS

25 May 2020 – Times – WORKING LIFE – The scramble to give business a champion when banks go bad

28 May 2020 – BBRS Webinar 1 transcript

04 June 2020 – BBRS Webinar 2 transcript

07 June 2020 – Sunday Times – Tick, tick – Race to defuse the £107bn coronavirus debt timebomb

07 June 2020 – Sunday Times – Bank of England alert over £36bn toxic loans

16 June 2020 – Jim Shannon – John Glen BBRS legacy cases.

16 June 2020 – BBRS Webinar 3 transcript

17 June 2020 – Times – Lenders told to brace for wave of disputes on £38bn of coronavirus debt

21 June 2020 – Sunday Times – By Friday March 13, we were hearing, You’ll be next

24 June 2020 – Times – Britain’s new player at the sharp end of poker game with Brussels

14th December 2020 – Letter to Shand-Smith of the BBRS